Privacy Policy

Effective Date: March 19, 2025

This Privacy Policy outlines how Clavis Apparel ("we," "our," or "us") collects, uses, discloses, and protects your personal information when you visit and use our Indonesia-based apparel e-commerce website https://clavisapparel.shop/. By using our website, you agree to the terms of this Privacy Policy.

• Information We Collect
  • Personal Information: Name, email address, phone number, shipping address, billing address, and payment details.
  • Account Information: Username, password, and profile details.
  • Transaction Information: Order history, purchase details, and payment records.
  • Technical Information: IP address, browser type, device information, and browsing behavior.
  • Cookies and Tracking Data: Information collected through cookies, web beacons, and similar technologies.

• How We Use Your Information
  • To process and fulfill your orders, including payment processing and delivery.
  • To communicate with you regarding your orders, account, and customer service inquiries.
  • To improve our website, products, and services based on user preferences and feedback.
  • To send promotional offers, newsletters, and marketing communications (with your consent).
  • To comply with legal obligations and protect against fraudulent activities.

• Disclosure of Your Information
  • To third-party service providers (e.g., payment processors, shipping companies) for order fulfillment and operational purposes.
  • To legal authorities if required by law or to protect our rights and interests.
  • To affiliated entities or business partners for marketing purposes (with your consent).

• Data Security
  • We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure.
  • Despite our efforts, no online platform can guarantee absolute security. You are encouraged to use strong passwords and keep your account information confidential.

• Your Rights
  • Access and update your personal information through your account settings.
  • Opt-out of marketing communications by following the unsubscribe link in our emails.
  • Request deletion of your personal information, subject to legal and operational requirements.

• Cookies and Tracking Technologies
  • We use cookies to enhance your browsing experience and analyze website traffic.
  • You can manage or disable cookies through your browser settings, but this may affect website functionality.

• Third-Party Links
  • Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

• Children's Privacy
  • Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

• Changes to This Privacy Policy
  • We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

• Contact Us
  • If you have questions or concerns about this Privacy Policy, please contact us at:
    • Email: admin@clavis.co.id
    • Phone: (021) 50958968
    • Address: Jl. Tanah Abang IV No.60G, Petojo Sel., Kecamatan Gambir, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10160

By using our website, you acknowledge that you have read and understood this Privacy Policy.